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MCOC Team

MCOC Team

July 11

Re: Legends Runs & Downtime [Mod Edit for Title Clarity]

Thanks for your patience, and apologies if your question fell through the cracks a bit in such a busy thread. We'll be approaching this situation the same way we always do when down time possibly impacts Legends Runs - the downtime will be considered when reviewing what your completion time should …

MCOC Team

MCOC Team

July 11

Re: AQ Bracket Issue [Resolved: Compensation Given]

Hey everyone. While it's understandable that Summoners have a lot of passionate thoughts on the topic of compensation, in this instance we aren't revisiting the decision. The post that the moderator made about us investigating the issue to resolve, stating that there will be compensation and that p…

MCOC Team

MCOC Team

July 11

Quick Note On Downtime Compensation - AQ Map Costs

Hey Summoners! It's recently come to our attention that the compensation we sent out yesterday to address the server downtime may not have worked successfully for all Summoners. Specifically, the resources we were going to be refunding for AQ map costs were returned to some treasuries, but not all.…

MCOC Team

MCOC Team

July 10

Delaying Alliance Wars Season 3

Summoners, As many of you have reported, we are currently experiencing some unexpected hardware and software issues. This is causing many of you to experience limited access to the game, as well as sub par performance in game. While we continue to investigate the issues and identify solutions…

MCOC Team

MCOC Team

July 9

Alliance Quest Bracket Compensation

Summoners, Thank you for your patience on this matter. As you know, during a recent Alliance Quest an error occurred which placed all Alliances in the lowest Bracket. This resulted in many Alliances and Summoners not having access to the appropriate level of Rewards that they usually would acqui…

MCOC Team

MCOC Team

July 9

Overheating & Crash Issue - Update

Hello, everyone! We understand just how frustrating this issue is for you all, and can assure you that it is our top priority right now. We spent the weekend testing a new build that we were hoping would resolve this issue, but after extensive testing discovered that it does not fix or reduce…

MCOC Team

MCOC Team

July 5

Regarding 5-Star Marvelous Crystal included in Spectacular Summoner's Bundle

Summoners, Thank you all for your patience as we met to discuss our plan of action in regards to the issue with the Marvelous crystal included in the Spectacular Summoner's Bundle. At this time, we've come up with a solution that we think you all will like. All Summoners that purchased all 3 …

MCOC Team

MCOC Team

June 27

Alliance Wars Season 3: Start Date and Adjusments

Greetings Summoners! Season 2 of Alliance Wars is coming to an end, and Season 3 will be coming at you on July 11th! With the introduction of Seasons, one of our goals was to continuously iterate on the mode, introducing changes to scoring and Maps with each new Season’s start. This helps us …

MCOC Team

MCOC Team

June 20

Regarding Collusion in Alliance Wars

Summoners, A number of you have taken the time to report a pattern of behaviour in Alliance Wars that you feel violates the spirit and competitive nature of Alliance Wars. This is referring to the act of Collusion, when 2 or more Alliances make agreements behind closed doors that affect the outc…

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