Bugs and Known Issues

Sword and Stone points bug
“I bought the Valiant Weekly Special in the store but I didn’t receive the 10 Sword and Stone Market points, what should I do?”
Swords and stone points bugs
I bought the weekly valiant suppose get 10 sword and stone points but i didn’t get the points to get the rewards .
Server disconnectivity compensation for last month not given yet
Did we forget about this compensation? The summoner fest event is going to end in a few days and we still haven't received the compensation for this issue. This issue made me lose a lot of battlegrounds matches and missed out on a lot of summoner fest points. Is there any updates they have provided on this?
I want the game to return to its old quality...
Last night, I spent over €100 on my newly opened account. All the guaranteed 6-star heroes were the worst, while the only good ones were from the Cosmic class. There are six classes in this game, but I only get the Cosmic class. I don't understand why. The crystal that grants 4- and 6-star heroes only grants 4-star heroes.…
10k fest points not crediting account
I received the compensation email and Claim the rewards. I looked at my summary of fest points before I claim them and then after I claim them, I see the 10,000 seminar points were not applied. There’s no irony better than this. The compensation for broken game is actually broken.
Market Point Issue
Kabam, I bought a bundle to get the 10 Sword and Stone points on the webstore for the 7 Star Fantastic Nexus Crystal. I got my rewards in game but I never got the points on the webstore. How can I fix this issue??
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Everything isn’t fixed
Greetings Summoners, We're happy to say that the MCOC Webstore is now functioning at a level we're confident in! We greatly apologize if you were impacted by this outage today. Anything purchased on the webstore should properly be reflected in your Market Points and find its way onto your account. ALSO - promo codes and…
Sword and Stone
I’m not getting any of the sword and stone tokens from a purchase…
Still missing points from webstore purchase
I purchased a valiant weekly bundle and didn’t receive the 10 points for sword and stone.

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