My characters are missing

Samanyu_8Samanyu_8 Member Posts: 117 ★
in General Discussion
Hi guys, yesterday I opened a Ironman Infinity War and a Hindu, both 4 star .
Today when I started to play the game, I found that the following champions are missing:
1.Iron Man
2.Yondu
3.Hulkbuster
My user ID is SAMANYU8
PLEASE TELL ME A WAY TO GET BACK MY CHAMPIONS AS WELL AS BLOCK MY ACCOUNT FROM OTHER DEVICES
REGARDS, SUMMONER SAMANYU8

Comments

  • Samanyu_8Samanyu_8 Member Posts: 117 ★
    I mean Yondu
  • Samanyu_8Samanyu_8 Member Posts: 117 ★
    Please help
  • CassyCassy Member Posts: 1,116 ★★★
    edited October 2018
    when they are sold, but u dont know, someone orher did. this will EVER be considered Account sharing by Kabam.
    so your account will be, at least, shorttime banned.

    Kabam can not stop someone loggin in from specific devices. U can do that by changing you Password!

    Doing things by yourself, instead of whinig in Forums Helps in most cases.
    Support ticktes may help too. on top of that.

    Here is not the place where u can get any help.
  • Samanyu_8Samanyu_8 Member Posts: 117 ★
    The thing here is that I never shared my account.Also I play the game on this particular device.
    And I changed my password jus 3 days ago
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey there!

    I'm sorry to hear this has happened to you. The best way to get this sorted is to reach out to our Support team. You can do so in-game by selecting the gear icon on the screen, from there scroll to click Support. By submitting a ticket our team can properly assist you with this.
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