Random spins and rewards(wink wink)
How is it that everything is supposed to be random, but somehow you always know what you're going to get?
If you have 12 of any t4cc that's what you will get 3 out of 4 crystals? That doesn't seem random.
Everytime i spin a dungeon or featured my champs have been predicted with 100% accuracy by both my alliance members and myself. It's very simple really featured and dungeons have a limited amount of champs, and anyone playing for years has the old garbage ones they put in just to "even" the odds of getting good and bad. So there's the champs you want(never happen), there's the champs that you'll dupe(can't allow that) and then there's the one champ that won't give you shards or help your specific team. 100% off the time special crystals over the past 3 years.
100% of the time, predicted by all of my friends that were asked. 100%!
AND WHY CAN'T WE SEE THE ODDS?! Saying they have equal chance is either a lie or your entire customer service team lies when they say rarity of a champ.