Can't use klyntar boosts

I purchased the boost as shown but I couldn't use it

Comments

Need to be in the event quset

I'm in the event quest

I used it when I'm in the event quest

These are EQ only. Can't be used in war or arena or story quest.

Would you be able to tell us which particular quest and chapter you are in in the event quest?

I was at the beginning of 3.2 in the master difficulty. Symbiote Supreme one. I couldn't use the boost so I lost badly.

Now I joined again, Its working fine. For now