Purchased Profile pics vanished? [Merged Threads]

Bought the isosphere avatar a little while ago and when i went to put it back on its disappeared and the ones purchased with gold have disappeared too

Comments

Sundance_2099

I have lost my 3; Cap's shield, Mjolnir and Wolvy's claws too.

unknown

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Austin555555

Bought all but collector. Mine are gone. Kabam, can we get some answers please? @Kabam Miike @Kabam Lyra @Kabam Wolf @Kabam Zibiit @Kabam Vydious

Qwertybub3

I lost The Collector and the 3 gold ones. Repurchasing The Collector and Wolvy's claws took away the required cost but didn't give the pics back to me.

Kabam Miike

That is very odd, and I'm taking this to the team right now. We might need to gather some information from you all, but I'll find out what it is and post here.

Moving this thread to the Bugs forum.

DailySpitz

I’m missing the Spider-Man profile pic as well. :-/

Boogeyman

Hey guys!
I wanted to let you and @""Kabam Miike" know that today I bought The Collector profile pic, for some hours it was okay, but now when I logged it I see it disappeared from my profile.
If this is a bug please fix it and if you may send me back the profile pic or the units I bought him with, I would be very happy.
PS : My nickname is TheDamnCEO

unknown

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Austin555555

Kabam Miike wrote: »

That is very odd, and I'm taking this to the team right now. We might need to gather some information from you all, but I'll find out what it is and post here.

Moving this thread to the Bugs forum.

Thx.

Kabam Miike

Can you guys trying closing your app and opening it up again now? We may have just fixed the issue but want to confirm.

Austin555555

Kabam Miike wrote: »

Can you guys trying closing your app and opening it up again now? We may have just fixed the issue but want to confirm.

They are back

Fhfjghhggggjfhfjg

Kabam Miike wrote: »

Can you guys trying closing your app and opening it up again now? We may have just fixed the issue but want to confirm.

Yep theyre back

CaliGirlCG

That fixed mine, it came back. Thanks so much!

Sundance_2099

mine are back, too.