On the new 5* crystal announcement
I'll start off by saying that I think this change is good for the community. The 5* featured hero system has been broken for a long time. So broken that you offered a featured only hero for 500$ and it sold like crazy. Mid and high level players are going to great lengths to acquire these heroes. I recognize that this will help the longevity of the game and that its part of your long term plans. Many players are very excited about this announcement.
But...
Was nothing learned from the 12.0 rollout? Just 2 months ago, you rolled out changes that had the long term health of the game in mind. But those changes were too much too fast. You admitted it, you apologized, you tried to make it right. You told us you would seek community feedback before making another game changing announcement.
The recent announcement changes the landscape of the top tier in many ways more than the 12.0 changes. I doubt that this was tested. Quite the opposite, you capitalized on the current state of the featured system at the last possible moment. The 500$ sale was an irresponsible and nefarious way to deal with your best customers. I don't know what the average life of a mobile game is but I would venture to guess that MCoC has outlived the average. You should cherish your top players and not try to squeeze 500$ out of them at the last possible moment before changing a broken system. Also, this recent sale was obviously made with full knowledge of how today's announcement would change the landscape of the game.
To Kabam:
This change is good, but the way you capitalized in the previous system at the last moment is unconscionable. I'm asking for 3 things to compensate your best customers for this game breaking change that is coming
1. Anyone who bought the 500$ deal should be given compensated for the reduced value of their recent champions. 20000 5* shards. And 2 5* rank down tickets.
2. Anyone who completed lol 100% should receive another 5* awakening gem. Many of these gems were used on the classic ultron, and knowing that the movie ultron would soon be available. 2 5* rank down tickets should also be given should these players choose to rank down their classic ultron.
3. Anyone who recently opened a 5* featured crystal and received a basic champion should be compensated for pulling the basic hero. This could be a staggered system. For example crystals opened in May should recience 5000 shards back, April 4000, March 3000, and so on.
The players most affected by this change have been playing for 2 years or more. We have spent real life money and countless hours for the featured crystals. 15000 shards are not easy to earn, but we played by your rules and within the broken system that was in place at the time.
To the Players:
I'm not asking you to organize and I'm not going to throw out the "b" word. But if you are unhappy with this deal, then let kabam know. Post in the forums, update your review on your appropriate App Store, send in a support ticket, and vote with your wallet. Change only happens when you speak up, and there are many outlets that you can go to for your voice to be heard.
-your friendly mutamatt
