I am watching Facebook, Twitter, Youtube and the Forums. I see no evidence why I should ever open a Featured 5* crystal. I have opened two in the past.
1) Iron-man
2) Black Suit Spidey
Each came on the heels of the 2* arena last year and this year respectively. Both times I've been burned, now that was with slightly better crystals than the one that is offered today. I get it, it's buyer beware / remorse at this point. However let me be just a tad bit critical of it even though I have only opened two.
A) It takes a long time to save up shards, it's effort on my part and the fact that you do quests, arena and war to obtain these items for the most part (unless they're in a calendar). So a lot of time is put into them.

A lot of people take pride in saving up the shards for hopefully a new champion they may not have or one that they are looking to awaken.
C) It's FUN! It is fun to open crystals.
What isn't fun is the other side of the coin that is more than likely to drop onto your lap. I am not saying they all have to be great champions, however take for instance the new crystal. No one wants any of the following:
Iron-Man, Magneto, Agent Venom, She-Hulk, Iron Fist, Punisher 2099, Spider Gwen, King Groot, and Yellow Jacket. Some considerations could also be extended to Night Crawler.
9 out of the 24 champions are utter trash. I am sorry that this may hurt the developers and others that work at Kabam. No amount of Buffs to any of them would make them on par with any of the recent champions that have been released. At one time they were flashy and cool, someone spent hours trying to win them in arenas. Imagine being the guy who grinded arena for Spider Gwen.....
Speaking of Spider Gwen, you have heard from us for a very long time that her SP1 is utterly useless. And for all the effort of saving up for a featured crystal you have a 1/24 chance at opening her depending on RNGJesus.
So all I am saying is Buff it up a bit! Boost DA Power next time.
There are quite a few of the newer champions that are slightly lower tier that people would still die to have. Sabertooth, Abomination, Sentinel, Quake, Void, Juggs, Mordo, Morningstar etc....
Like I said I know that there can't all be gold, but has to be some silver lining to the crystal or all the effort is for nothing for some people. And then those people will end up quitting. Some of them spenders, some not. However the spenders help pay the bills, help keep the wheels churning and the lights on

With all the love in the world! You can close the post and forward it to the game team. Just some feelings on it all.