Log in problem

Shaheed08Shaheed08 Member Posts: 4
in Bugs and Known Issues
Hi! My in game username is Shaheed08. Since yesterday I couldn't log in to my account, I couldn't play so i missed out on calendar rewards and a lot of things. It kept on saying "error, try again later". Please I would be most grateful if you could look into my issue and resolve it. Thank you.

Comments

  • SabrefencerSabrefencer Member Posts: 1,433 ★★★
    Try a restart of your device? Maybe uninstall/reinstall of the game?
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Shaheed08, I'm sorry to hear you're unable to access the game, and I understand it can be frustrating when an issue like this occurs. The troubleshooting steps provided in the articles below may help to resolve this issue.

    - iOS Troubleshooting
    - Android Troubleshooting

    Additionally, if you haven't already, please take a moment to share your feedback in one of the dedicated threads below using our Bug Report Template.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    We're always investigating any reports we receive here and working to make improvements. Reports submitted in those discussions can provide invaluable information that allows our Development Team to target specific areas needing improvement, and ultimately, to help resolve issues like the one you're experiencing.

    Thank you very much in advance for your help and patience!
This discussion has been closed.