Game App Crashing

GABreal

For the past couple of days, my game app has been crashing when I’m questing and in arena. Not sure is it a problem with my device(iPhone 6). It got especially worse today in AQ where my app crashed 5 times so far while I was fighting in AQ. This caused me to lose half health for nothing with each crash. Please fix this.

Kabam Porthos

Hey GABreal, there are many devices capable of running the game and each of those have different specifications, which means some can perform better than others. It also means there are many different variables to consider when trying to determine why one person experienced a crash when compared to someone else who encountered the same issue. However, we're always investigating any reports we receive here and working to make improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

If you haven't already, please take a moment to share your feedback in one of the dedicated threads below using our Bug Report Template.

- iOS Lag and Performance Issues Thread
- Android Lag and Performance Issues Thread

Thank you very much in advance for your help!