Kicked out of dungeons to main menu can't return

xtrackerxtracker Member Posts: 5 ★
in Bugs and Known Issues
I put my 5 and 6 star champs into dungeons for matchmaking and the game kicks me out to the main menu and won't let me back in to the dungeon to finish. This is very frustrating considering the wait times for these champs to refresh, this completely waste my champs making them unavailable for the rest of the event. This has discouraged me to quit playing dungeons cause I can't get anywhere with my high point scoring champs. Please compensate for this!!

Comments

  • xtrackerxtracker Member Posts: 5 ★
    Also closing the game and restarting didn't fix this issue.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey xtracker, I'm sorry to hear you've encountered this issue. If this happens again, I recommend trying the troubleshooting steps in the links below.

    - iOS Troubleshooting
    - Android Troubleshooting

    Additionally, in an effort to keep everyone's feedback about issues like this more organized, we created two dedicated threads, which you can find at the links below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Reports submitted in those discussions can provide invaluable information that allows our Development Team to identify and target specific areas needing improvement.

    Thank you very much in advance for your help!
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