Loyalty donation become unit donation

AY_WonderlandAY_Wonderland Member Posts: 112 ★
in Suggestions and Requests
I was donating loyalty but it become units donation! All units gone......

Anyone tried that? Admin can help? Thousands Thanks! In game name : AlsonAY

@Kabam Miike

yxp9nysv49pr.jpeg

Comments

  • CoatHang3rCoatHang3r Member Posts: 4,965 ★★★★★
    Contact support. More info can be found by tapping the gear icon then tapping support, from that site search “refund” then select “I accidentally sold or used an in game...”




  • AY_WonderlandAY_Wonderland Member Posts: 112 ★
    CoatHang3r wrote: »
    Contact support. More info can be found by tapping the gear icon then tapping support, from that site search “refund” then select “I accidentally sold or used an in game...”




    Thank you so much!
  • Cranmer00Cranmer00 Member Posts: 527 ★★
    I’ve seen this happen a bunch, they added a are you sure button I believe, I know that they haven’t refunded in the past, and support didn’t help an alliance member when he had this issue, but that’s going to be your best avenue for an answer
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey AY_Wonderland, we don't have direct access to in-game accounts here in the Forums and are unable to assist with account-specific concerns like this. Therefore, as others have suggested, I recommend reaching out to our Support Team for help. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
This discussion has been closed.