EMERGENCY MAINTENANCE CONCLUDED
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
The Team has identified a fix for the recent Catalyst Offer issue.
Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.
Doing this allows us to bring the Game back up for everyone else.
We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.
We apologize for the inconvenience.
SA fiasco.
ManChild
Member Posts: 608 ★★★
So I’ve turned in a couple tickets regarding sa rewards and switching/being forced to switch alliances because of new start times. All they say is that they have a lot of similar tickets and are looking into it. Yes, Kabam stated yesterday that you wouldn’t get the reward of you left your alliance. I understand how this works, I’ve played since release basically. This scenario is far from a typical person leaving and all the determining factors of when I left my alliance for a new one yesterday were all way beyond my control. If the rewards weren’t 24 hours late, no discussion necessary. I would like to know what kabams plans are for this situation. It was created by Kabam, and made worse by them with the new matchmaking. The announcement to not leave your alliance was made hours after it was needed.
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