War Rewards missing

Everyone in our alliance got their war season rewards except for one member. He never left the alliance and we have proof of the 5 wars he was in during the season. He is trying to contact kabam through their support. Anyone else have this issue?

Comments

aiktow4u

ours haven't come to us yet , at least not to me
ill ask others just to confirm

Mr_E

I still haven't received mine either

ezgoing

I am in the same situation. I did exactly 5 wars only this season, of which the 1st one was the 1st war of the season. Ie the glitched one with the scoring screw up.

Contacted support and they showed I only completed 4 wars. And not surprising their records missed out the very first war of the season that I am sure I did.

Pointed this out to Support several hours ago and still waiting for their response. Think they could be investigating.

Unsung

Update: after investigation, kabam gave the player his season rewards. Hopefully this info helps u @ezgoing

ezgoing

Yup, I got mine too. Glad support listened and investigated, and not insist on their template answers

Kabam Porthos

Hey guys, unfortunately, we don't have direct access to in-game accounts here in the Forums. Therefore, if you haven't received Rewards that you were expecting, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.