Ask Help for energy is not active. [Merged Threads]

Timer is over and i still can't ask help for energy from my Alliance..
Reloading game doesn't help.

Comments

I was able to ask for quest energy help after I updated but now the button is greyed out and there is no timer counting down to when it would be available again like it used to display.

VancexClaRii

i think the issue is the timer not showing up while under cooldown,hence, we wouldn't know when can we send our next request. I was able to send request help.

Same

Same

Same

Same here. ios

Same. I figured it was removed intentionally to force players to have to check the game more often.

buffajr

Same

CRE4TOR

The request button has no timer and doesn’t register available. I thought I was seeing things last night, but this morning it’s occurred again.

Please look into this. Thank you.

A3BD98CE-0BA6-4B7E-9A09-BA6DA93DD834.png

Alspring

Same. @Kabam Miike

Sirmacool

It’s off and on. It will come back. Did it to me twice

Mirage_Turtle

I've been able to ask for help only when I'm out of energy and I try to make a move. If I try to ask for help when I already have some energy, the "ask" button is disabled.

Thanos_Car

I just used mine. They probably fixed it.

CammonRo

They didn't fix it. Check again.

Sparrky01

Hi

Is anyone else experiencing the same issue when asking your alliance for Help??

Kabam Vydious

Hey y'all -

Sorry for the late reply on this one. I've passed this along to get looked into. Once I have an update, I'll check back in.

Heartless

Same for me, you can’t tell when the next available time to press help is now.

Scotch

They did the research, and found that it's unhealthy for the game for people to know this information

Coatseyyyyy33

They did the research, and found that it's unhealthy for the game for people to know this information

Kenny292

Discovered a temporary workaround until they fix this for whenever you’re curious how much time until you can request energy help again. It seems that the timer is visible when you go to the energy window from AQ or AW, which is a little strange, but it works.

unknown

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unknown

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Lormif

youre timer is still on cooldown, but there is a bug not showing the timer.

SummonerNR

Discovered a temporary workaround until they fix this for whenever you’re curious how much time until you can request energy help again. It seems that the timer is visible when you go to the energy window from AQ or AW, which is a little strange, but it works.

Above Quote found a great workaround for this, go into AQ/AW and then click on the Energy icon to check your Regular Quest Energy “Next Available Ask” timer. Thanks @Kenny292

Siabh

I can't request for energy help and the timer is not available as evident in the image below.

Johnn

Has this been intentionally removed? Since the update there is no timer to let ya know when u can ask for help again

Lormif

bugs and known issues.

SummonerNR

See workaround, and can continue any follow-up, over in Merged Thread below...
https://forums.playcontestofchampions.com/en/discussion/comment/799772#Comment_799772