i have a problem .please help

Batman1903

hey ,ijust updated the game from play store and when the game started showing downloading screen with the blue bar at 23/149 mb.its half an hour now but still its stuck there. rebooted the game i got same results.my device is samsung j2.

Comments

Lormif

So what version of the J2 do you have? Some of the older version such as the 2015 and 2017 model are not supported (only a quad core 1.3GHz processor instead of 1.4) also what version of the OS?

Kabam Vydious

Hi there!

I'm sorry to hear you're having issues downloading the latest version of the Contest! Let's see if we can figure out what's going on!

- Ensure you have enough space on your device for the download-- this can at times halt the ability to download
- Make sure you are on a strong Wi-Fi Connection as Data can also cause issues with downloading it
- Try uninstalling the game entirely then doing a fresh reinstall

If you continue to see this as an issue, please reach out to our Support Team via this link HERE.