Mistakenly sold 2 four-star champions

SK_Fierce24SK_Fierce24 Posts: 1
in Suggestions and Requests
I have mistakenly sold 2 of my 4* champs (Howard the duck and Groot). While checking info, it stucked and it selects the sold champions. Anyway it's a mistake. I'm requesting kabam to give those champs.

Comments

  • GroundedWisdomGroundedWisdom Posts: 33,085 ★★★★★
    Open a Support Ticket using the Gear Icon in the game.
  • Ja55Ja55 Posts: 155 ★
    edited August 2017
    There are more steps involved to sell a champ than just selecting sell. Once you click sell gou get a pop up "you are about to sell a champion". You need to click okay then it takes you to the screen that shows you what you would receive for selling them. You need to click sell again. You have to click 3 different buttons on 3 different screens to sell. You "accidentally" managed to sell 2? I take it you didn't get the 5* you were looking for?
  • Ja55Ja55 Posts: 155 ★
    0e5aimhp9kqh.png

    You hit sell instead of info. It happens.
  • Ja55Ja55 Posts: 155 ★
    yyvlhbo4jpmb.png

    But then you get this pop-up.
  • Ja55Ja55 Posts: 155 ★
    edited August 2017
    a6dcc9fl76hk.png

    Even if you accidentally hit continue on the pop up you still have this.
  • wray1976wray1976 Posts: 459 ★★
    Ja55 wrote: »
    0e5aimhp9kqh.png

    You hit sell instead of info. It happens.

    Three times?
  • Ja55Ja55 Posts: 155 ★
    wray1976 wrote: »
    Ja55 wrote: »
    0e5aimhp9kqh.png

    You hit sell instead of info. It happens.

    Three times?

    I'm saying he is full of it.
  • Arus25Arus25 Posts: 158 ★
    Ja55 wrote: »
    There are more steps involved to sell a champ than just selecting sell. Once you click sell gou get a pop up "you are about to sell a champion". You need to click okay then it takes you to the screen that shows you what you would receive for selling them. You need to click sell again. You have to click 3 different buttons on 3 different screens to sell. You "accidentally" managed to sell 2? I take it you didn't get the 5* you were looking for?

    Seems like he need to have 10 times confirmation before he can sell champs or upgrade champs as well.

    Cause i sense he will request a rank down tickets cause he accidentally rank up a champ that not he wanted and he need the t4cc back
  • WreakingHavocWreakingHavoc Posts: 253 ★★
    WreakingHavoc wrote: »
    Patrick_Ross wrote: »
    I have mistakenly sold 2 of my 4* champs (Howard the duck and Groot). While checking info, it stucked and it selects the sold champions. Anyway it's a mistake. I'm requesting kabam to give those champs.

    Prepare for the thread to be closed, so you will have to contact Support, who won't help at all. Then you'll get upset that Support wouldn't help, so you'll come to the forums and rant about them, which will also be closed for breaking forums rules. Ah, the circle of life.

    I hope this doesn't happen to you. I've seen it occur many times, though. Good luck. And in the future, don't blindly push buttons while on your info screen. It's kinda hard to believe you accidentally sold two champs like that, but good luck.
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