Message in Chinese (hack?)

3Ax33Ax3 Member Posts: 26 ★
edited July 2019 in Bugs and Known Issues
Why is there a message in Chinese in my inbox? Is this perhaps connected with server lags I am currently experiencing?



Is there a chance my account might have been hacked?

Comments

  • 3Ax33Ax3 Member Posts: 26 ★
    ... Or is it just that pesky Deadpool pulling one over me.

  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hi there -

    We can definitely look into this!

    Can you tell us what region you're located in?
  • 3Ax33Ax3 Member Posts: 26 ★
    Hi Vydiuos,

    Thank you for the quick reply. I am based in the EU. Ireland more specifically.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    3Ax3 said:

    Hi Vydiuos,

    Thank you for the quick reply. I am based in the EU. Ireland more specifically.

    Thank you!
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey @3Ax3

    Have you been using a VPN at all?
  • 3Ax33Ax3 Member Posts: 26 ★
    Never used a VPN. Playing on tablet wirelessly connected to secure home broadband.
  • 3Ax33Ax3 Member Posts: 26 ★
    Only connection to China is that device is a Huawei. But tablet bought locally and all settings are in English, including game language, which I never changed.

    I have not used device outside home's private network in recent times.

    I cannot think of anything else relevant. Hope it helps. Weird.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    3Ax3 said:

    Only connection to China is that device is a Huawei. But tablet bought locally and all settings are in English, including game language, which I never changed.

    I have not used device outside home's private network in recent times.

    I cannot think of anything else relevant. Hope it helps. Weird.

    Thank you again, we're looking into it!
  • 3Ax33Ax3 Member Posts: 26 ★
    Message has now disappeared from my inbox. Not deleted by me.
    Also lag issues that started when I received the massage have gone with it. Game loading times seem to have returned to normal.

    Could you please let me know if there was a potential security breach?

    Thank you for your ongoing assistance with this.
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