Log out from ur acc then press on log in then press on forgot password, type ur e-mail and check ur mail...type the code that they sent u then type the new password...done
Hey There! Changing your password is now done in game and also affects your game password.
Here are the steps to reset your password. You will have to do this in-game!
1. On the Home screen, tap the Gear icon in the upper left corner
2. You will see "LOG IN OPTIONS", tap that
3. If you are signed in with your Kabam ID, you will need to log out. Then tap Sign In With Kabam
4. Tap Forgot Password?
5. Enter your registered email
6. You will then get a reset password code emailed directly to you!
After checking your email, if you do not find the code, please also check your Spam folder. Occasionally, an ISP may accidentally filter messages like this as spam.
If for any reason this doesn't work, you will need to contact support for further assistance!
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Edited to add: Is forgot password the only way to go about it, wanted to know if the website method is discontinued.
Here are the steps to reset your password. You will have to do this in-game!
1. On the Home screen, tap the Gear icon in the upper left corner
2. You will see "LOG IN OPTIONS", tap that
3. If you are signed in with your Kabam ID, you will need to log out. Then tap Sign In With Kabam
4. Tap Forgot Password?
5. Enter your registered email
6. You will then get a reset password code emailed directly to you!
After checking your email, if you do not find the code, please also check your Spam folder. Occasionally, an ISP may accidentally filter messages like this as spam.
If for any reason this doesn't work, you will need to contact support for further assistance!