A special gift (Not For Me)

Hey fellows,
I have just become Uncollected and received the title, however I haven't received 5*shards. (5000 5*shards)
Everyone else is getting 5000 5* shards after getting the Uncollected title. What could be the issue?

Comments

TheBestinTuakau

That was only for July 4th

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talha_440

That was supposed to be for 4th of July only but I have witnessed many players getting it after that, even Prof Hoff have a video for it.

talha_440

Cutt off? In time? That wasn't mentioned.

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talha_440

Yayyy! I did it for the gift btw, I just had my conquerer title couple of weeks back, not even three months old.

Gamer

Yayyy! I did it for the gift btw, I just had my conquerer title couple of weeks back, not even three months old.

You shuld never listen to proff hoff vidoes mabye only the offer review. Then he okay to said if it worth it or not.

talha_440

A friend of mine got 4* crystal as a Special Gift on 4th of July, after a week or two he got Uncollected and got 5000 5*shards too. In front of me. Nothing to do with prof hoff here. I was encouraged and motivated so i rushed to 5.2.6 and beat collector, got nothing, hence frustrated..

Demonzfyre

https://www.youtube.com/watch?v=X6BqLXdfU6Q

This video is full of misinformation. These special offers aren't for new Uncollected summoners. There isn't anything on the pop up that says anything about it being a uncollected offer. These are for accounts that don't have a lot of activity and are enticing them to come back. Once again, reason 1 million to take anything Prof Hoff says with a grain of salt.

I need to go wash my eyes now.

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Demonzfyre

https://www.youtube.com/watch?v=X6BqLXdfU6Q

This video is full of misinformation. These special offers aren't for new Uncollected summoners. There isn't anything on the pop up that says anything about it being a uncollected offer. These are for accounts that don't have a lot of activity and are enticing them to come back. Once again, reason 1 million to take anything Prof Hoff says with a grain of salt.

I need to go wash my eyes now.
Why would you link the video here?
My phone is now contaminated

I know. Mine grew tinfoil and signed up for raid area 51

talha_440

Not at all convinced with the answers.

Demonzfyre

Not at all convinced with the answers.

Makes sense why you watch Hoff with that answer.

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talha_440

Damn it I got 5000 5*shards last week on my other account after becoming Uncollected. Why not in this one?

Kabam Porthos

Hey talha_440, you get many perks when you become Uncollected, and details of those can be found HERE.

The Rewards for Completion of Act 5 Chapter 2 include 700x 5-Star Hero Crystal Shards, and the Rewards for Exploration include 1200x 5-Star Hero Crystal Shards. There's no mention of an extra 5000x 5-Star Shards in the article linked above and I'm unable to recall any specific details about this Special Gift. Therefore, if you're concerned that you haven't received these Shards and would like further information about this, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.