Options
Kabam support
Volcanic45
Member Posts: 86 ★
OK so can I talk to a real person and not a robot that says everything is good again and that they play the game as well and all bugs have been fixed so there closing the ticket??? When nothing has been fixed ...I wasted a lot of Sig stones and they said issue has been fixed and its not what do I do now
1
This discussion has been closed.
Comments
I assume he put sig stone's in a champ because he thought a bug got fixes but it wasn't so he wants a refund in those stones
1. They sometimes struggle with English and comprehension
2. They have no real power to award items or change details of players accounts. I gather the issue needs to be escalated to a team that can do that.
So, in short, they're there to get you to shut-up instead of help. That's just my experience though.
IDC if it was 1 Sig stone they should work like there suppose too and that face that they said its fixed and the pi should be where it is and its not is what gets me ..like what now ? And Sig stones are not easy to get you must work for Kabam
None of us work for Kabam. I've checked AA and Voodoo, and they look the same on my end. PI goes up at different rates and points for different Champs. There's usually a plateau after the first 20 Sig, and it goes up in smaller increments. Different Champs go up at different rates. Meaning, their final PI is only reached at Sig 99, and it can vary as to how much each goes up per Sig Stone.
OK maybe your not getting what I'm saying I'll slow it down for you
My voodoo was Sig 20 pi 6700 ish
I put 4 sigs into him and he went down to 6300ish
My AA was Sig 3 and 6200ish pi put 4 in him he's now at 6065 so again tell me how does there pi and Sig ability go down after I put Sig stones in them
What I'm saying is it's an isolated issue because no one else has reported a change in Sig since the last glitch. Were you running Boosts? Did you switch Masteries? I agree that doesn't make sense, but there may be other factors. For that matter, if it is a bug, they wouldn't refund Sig Stones because bugs can be fixed.
Dr. Voodoo should be in my top 4 but gets replaced by Agent Venom for example.
Over the weekend PI in your champion list was falsely reported due to synergies from teams in quests carrying over into the roster. While this was going on he used signature stones on 2 champions whose PI had the illusion of going down due to the now correctly reported PI taking over the falsely reported PI. The issue is understanding what happened because to him it appeared that using signature stones caused a drop in PI.
I think you hit it on spot I just used a few more stones and the pi went up so maybe i used them at the wrong time ..I used them before I knew about the pi bugs so thats why I thought my pi was what I said I just looked at some screen shots from last week and its on point ..my pi is higher then last week meaning the Sig stones did work ...thanks to all it seems to be fixed now
Just wanted to drop in and give an apology on the frustrations you faced over this. It seems like there was a miscommunication from our side on what had happened when those Sig Stones were used for you, @Volcanic45.
The explanation given by @CoatHang3r about this past weekend would be the cause of this problem you faced. We had issues with Synergies and Masteries affecting the PI of champions by a small increase. When our Game Team corrected the issue it returned your champions affected by it to their original PI. The unfortunate timing of the Signature Stones when this was fixed would be why it appeared to be decreasing the PI rather than raising it. I’m sorry this all happened to you, but I’m glad to hear it seems to be working as intended now!
With this being resolved I’m going to go ahead and close the thread. Thanks again, guys!