Dear Kabam, give suspended players a chance

Everyone screws up, whether it be spam, bypassing censors or vulgar language. A handful of MCOC users that have put tons of work and money into the game get permanently silenced because of one big screw up in chat. Being able to not talk not only screws up being able to strategize for game modes like dungeons or alliance wars/quests but makes it extremely difficulty to recruit or find an alliance... Silencing a player permanently for their entire accounts existence without any possible way of recovering their chatting abilities can ruin the games experience. This is all I ask, can we have a big reset button for users suspended from talking and give them a second chance? And if not can we atleast be allowed to talk through DMS , and dungeon chats or anything but global chat? I know some people will respond with "Its your fault" or "just use an outside communication app" but after you make one big screw up on your account you've dished out money on and grinded for hours on end on and get permanently silenced with no way to recover your chatting abilities you'll understand why we may want a second chance... And using an outside communication app doesnt always solve your problems with trying to recruit or be recruited, or dungeon communication. Sorry for anything I may have said in global...

Comments

Lormif

Everyone screws up, whether it be spam, bypassing censors or vulgar language. A handful of MCOC users that have put tons of work and money into the game get permanently silenced because of one big screw up in chat. Being able to not talk not only screws up being able to strategize for game modes like dungeons or alliance wars/quests but makes it extremely difficulty to recruit or find an alliance... Silencing a player permanently for their entire accounts existence without any possible way of recovering their chatting abilities can ruin the games experience. This is all I ask, can we have a big reset button for users suspended from talking and give them a second chance? And if not can we atleast be allowed to talk through DMS , and dungeon chats or anything but global chat? I know some people will respond with "Its your fault" or "just use an outside communication app" but after you make one big screw up on your account you've dished out money on and grinded for hours on end on and get permanently silenced with no way to recover your chatting abilities you'll understand why we may want a second chance... And using an outside communication app doesnt always solve your problems with trying to recruit or be recruited, or dungeon communication. Sorry for anything I may have said in global...

most people wont make that mistake, because that mistake is a large enough one that it is out of our reach. Being a decent human being is pretty easy.

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Vatris

Everyone screws up, whether it be spam, bypassing censors or vulgar language. A handful of MCOC users that have put tons of work and money into the game get permanently silenced because of one big screw up in chat. Being able to not talk not only screws up being able to strategize for game modes like dungeons or alliance wars/quests but makes it extremely difficulty to recruit or find an alliance... Silencing a player permanently for their entire accounts existence without any possible way of recovering their chatting abilities can ruin the games experience. This is all I ask, can we have a big reset button for users suspended from talking and give them a second chance? And if not can we atleast be allowed to talk through DMS , and dungeon chats or anything but global chat? I know some people will respond with "Its your fault" or "just use an outside communication app" but after you make one big screw up on your account you've dished out money on and grinded for hours on end on and get permanently silenced with no way to recover your chatting abilities you'll understand why we may want a second chance... And using an outside communication app doesnt always solve your problems with trying to recruit or be recruited, or dungeon communication. Sorry for anything I may have said in global...
most people wont make that mistake, because that mistake is a large enough one that it is out of our reach. Being a decent human being is pretty easy.

Some people have been permanently muted for spamming in chat...definitely not serious enough to have your chatting abilities removed permanently. I see people on global everyday bypass censors and say horrible things but someone like a spammer gets the boot

Demonzfyre

Everyone screws up, whether it be spam, bypassing censors or vulgar language. A handful of MCOC users that have put tons of work and money into the game get permanently silenced because of one big screw up in chat. Being able to not talk not only screws up being able to strategize for game modes like dungeons or alliance wars/quests but makes it extremely difficulty to recruit or find an alliance... Silencing a player permanently for their entire accounts existence without any possible way of recovering their chatting abilities can ruin the games experience. This is all I ask, can we have a big reset button for users suspended from talking and give them a second chance? And if not can we atleast be allowed to talk through DMS , and dungeon chats or anything but global chat? I know some people will respond with "Its your fault" or "just use an outside communication app" but after you make one big screw up on your account you've dished out money on and grinded for hours on end on and get permanently silenced with no way to recover your chatting abilities you'll understand why we may want a second chance... And using an outside communication app doesnt always solve your problems with trying to recruit or be recruited, or dungeon communication. Sorry for anything I may have said in global...
most people wont make that mistake, because that mistake is a large enough one that it is out of our reach. Being a decent human being is pretty easy.
Some people have been permanently muted for spamming in chat...definitely not serious enough to have your chatting abilities removed permanently. I see people on global everyday bypass censors and say horrible things but someone like a spammer gets the boot

If it broke the rules then it was serious enough to get muted. Thats like telling a cop "it was just a harmless 20pmh over the limit, im a really good guy".

Vatris

Bruh I have a total of 69 disagrees thank yall atleast I have something to be happy about

unknown

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unknown

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Neotwism

I highly doubt ppl get a perm ban just for spamming a harmless post without a warning. All of the racist, disgusting and vile comments in chat deserve the punishment handed down to them. Be thankful they didnt ban your entire account. Most ppl would agree your whole account should get banned for some of the **** posted in chat.

DarkestDestroyer

What if a player got suspended for completing Var 1, 2 and LOL.

Should they REALLY be given another chance to come back and carry on using the account with all those resources and crystals earned by cheating?

No is my answer!

Vatris

What if a player got suspended for completing Var 1, 2 and LOL.

Should they REALLY be given another chance to come back and carry on using the account with all those resources and crystals earned by cheating?

No is my answer!

I'm not talking about hacking, I'm talking about chat suspension

DarkestDestroyer

What if a player got suspended for completing Var 1, 2 and LOL.

Should they REALLY be given another chance to come back and carry on using the account with all those resources and crystals earned by cheating?

No is my answer!
I'm not talking about hacking, I'm talking about chat suspension

Well some guy or girl mentioned above, it you have been stopped for being racist etc then no; not at all, should have the account taken away.

I can’t imagine they stop people in chats for minor things, must be quite bad for it to happen.

Kabam Porthos

Hey guys, these Forums aren't the place to discuss any actions which may have been taken on individual accounts, including temporary or permanent Chat bans. If you've received a Chat ban and would like to discuss it further, I recommend reaching out to our Support Team by clicking HERE.

Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.