Cant enter dungeons

I started a dungeon then couldn't actually get in. The chat was available.

https://www.youtube.com/watch?v=fThGJr9Uv5c

Comments

So we are in map 7 with our top champs and it won’t let us go into the dungeon what is going on now we have lost our champs for 2 days because it won’t let us in!!

Kongen

Same problem here

Kabam Vydious

We'll look into it!

unknown

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Tercen

Same problem here.

ViníciusBoechat

Same problem here.Lost my 6 stars team. I hope they give us at least a free champion refresh for the problem

unknown

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IzMooks

This has happened to me multiple times... I've lost countless of my top champs to this bug. Please fix

Kabam Vydious

We're looking into it and investigating! Thank you everyone for letting us know about this!

AAMAXIMUS01

I started a dungeon then couldn't actually get in. The chat was available.

https://www.youtube.com/watch?v=fThGJr9Uv5c

I'm actually not being able to read dungeons ingame invite. Every time I read the message game freezes and have to restart app

Woozie

Same thing happened to me, every other aspect of the game (event quests AQ and AW) were all working fine but as soon as I 'd click the dungeon tab in the fight tab or from the chat bar it would keep returning me to the home screen.
My partner was waiting there and burning his champs waiting for me to restart my game 5 times over to the same result
iPhone 8 iOS 12.4 (up to date)

unknown

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JGPeek

Hi guys I am unable to enter in dungeons please see attached video.
@Kabam Miike
Sorry guys video formats is not supported.

Prince_vingador1

This is infuriating losing max champs , i couldnt get in 2 runs ago, and now again same thing
They should disable dungeons ,because this is really upseting

Gizzilla

I've lost my 6 top champs to this. Happening to my dungeon partner as well.

Gizzilla

Didn't even get the points for the one room I managed to finish when my partners game crashed on him.

Dęłtå

Will you put recharge to 1 unit as we have champs now in lockdown @Kabam Miike @Kabam Vydious etc

Kabam Vydious

Please give us time to look into this. Once we have information, we'll report back to y'all.

Spanther89

My game is frozen because of a dungeon invite. I can't get into my inbox without the game freezing and I can't start a dungeon either.