**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

KEEP LOGGING IN TO OLD ACCOUNT

HERVE_LEANDREHERVE_LEANDRE Posts: 48 ★
in Suggestions and Requests
I decided to try that AQ beta option and the game crashed, when I launch the game, it keeps logging me into an account I haven’t use in months. Not sure why, I logged in with my Kabam information to my true account but every time the game come back up it keeps going into an old account even though I was using my true account. Why is this happening?

Comments

  • HERVE_LEANDREHERVE_LEANDRE Posts: 48 ★
    Starts happening when I decided to try AQ beta. It never done that before. Should I delete the game and reinstall
  • Kabam PorthosKabam Porthos Posts: 4,676
    Hey HERVE_LEANDRE, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this. Therefore, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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