Transaction was declined using Google play

DOEDOE504DOEDOE504 Member Posts: 27 ★
in General Discussion

Comments

  • DOEDOE504DOEDOE504 Member Posts: 27 ★
    Can kabam explain or will you refund my money.
  • DOEDOE504DOEDOE504 Member Posts: 27 ★
    Tried to get the 50 dollar bundle. Reset my phone twice. Major questions
  • PachPach Member Posts: 131 ★
    edited October 2019
    They can’t explain it here
    Contact support
    Or it it’s between and you the play store
  • JollyHawkJollyHawk Member Posts: 618 ★★★
    If I had to guess, your balance probably wasn't enough to cover any taxes above the $50.00 cost.

    Either way, there are no mods on here that can help with this type of question. You'll need to go through support.
  • PachPach Member Posts: 131 ★
    Btw how do they refund you if your payment method was declined
  • LormifLormif Member Posts: 7,369 ★★★★★
    Nothing to refund, it was declined, and that is between you and google
  • DOEDOE504DOEDOE504 Member Posts: 27 ★
    It clearly says 50.00 in my account and somehow I can't buy the offer.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, for something like this, you'd either need to contact our Support Team or the support team for Google Play. You can reach our team from within the game by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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