Just a Request

Srcook1971

Admin, I was playing this game on a phone I used to have. The phone stopped charging so I can no longer access my login name since the game was not deleted from the phone. I was up to level 63 or level 65 and had a 5 star and several 4 star champions. Now with this login I have reached level 36. My question is, can I combine this login with the other login? Or can you make it so I can access the old login again? I can provide whatever information is needed to verify the account.

Kabam Valkyrie

Hey there Srcook1971,

The best way to resolve issues with your account is to contact support. We cannot deal with anything in regards to your account in the forums.

In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, tap the button that states, “Need more help? Contact us” to submit a support ticket.

Make sure to give them as much info as you can.