**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Installed, Reinstalled, Reinstalled and Nothing Works

Device and Version: iPhone 11 Pro

Device Operating System: iOS 13.1.2

Mobile Carrier: (Example AT&T) Sprint

Cellular or WiFi: Both

Game Version Installed: 24.3.1

Game Mode: Startup

Champions Affected: N/A

Active Boosts: N/A

Description of the Issue: I've tried multiple times to open the game over the last couple of days and I get completely stuck on the splash page with the 2 Guillotines. "Loading" appears in the bottom right and the wheel next to it spins, but literally nothing else happens. My phone has been trying to open the game for 10 minutes. I've deleted and reinstalled. That doesn't work either. What the heck.

Screenshot or Video:

Comments

  • DęłtåDęłtå Posts: 295

    Device and Version: iPhone 11 Pro

    Device Operating System: iOS 13.1.2

    Mobile Carrier: (Example AT&T) Sprint

    Cellular or WiFi: Both

    Game Version Installed: 24.3.1

    Game Mode: Startup

    Champions Affected: N/A

    Active Boosts: N/A

    Description of the Issue: I've tried multiple times to open the game over the last couple of days and I get completely stuck on the splash page with the 2 Guillotines. "Loading" appears in the bottom right and the wheel next to it spins, but literally nothing else happens. My phone has been trying to open the game for 10 minutes. I've deleted and reinstalled. That doesn't work either. What the heck.

    Screenshot or Video:

    Ios13.1.2 has screwed a lot of things up so best to ask Apple too
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