**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

[iOS] Lag, Crashing and Performance Investigation

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Comments

  • TeamRicoTeamRico Posts: 1
    IGName: TeamRico
    iPad Pro 3rdgen
    13.5.1
    Cellular and Wifi

    Open game, game crashes and closes immediately. Tried reboot/reinstall/also on iPhone 11 updated cell/wifi
  • DrewaroundDrewaround Posts: 3
    In-Game Name: Drewaround
    Device and Model: IPhone Xs
    Device Operating System: 13.5.1
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: keep crashing when open the app, After Marvel logo shows, the game crashes. I also uninstall and install it again and to reset my phone, but it didn’t help.
  • In game name: ninjalofty
    Device: iPhone 11
    iOS: most recent one🤷🏻‍♂️
    I’m on WiFi
    Game version: most recent one 🤷🏻‍♂️
    Description of the issue: erm the game won’t load at all
  • K55K55 Posts: 3
    In-Game Name: Kielian55
    Device and Model: IPhone XR
    Device Operating System: Latest
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: keep crashing when open the app, After Marvel logo shows, the game crashes. I also uninstall and install it again and to reset my phone, but it didn’t help.
  • Name: NiLo_8rown
    Device: iPhone XR
    Device OS: 13.5.1
    Cellular/WiFi: Both
    Issue: App crashes before loading completely. The Marvel and or Kabam screen appears and then the app crashes. I’ve reinstalled multiple times and restarted my device multiple times to no avail.
  • Yaelito24Yaelito24 Posts: 1
    In-Game Name: Yaelito24
    Device and Model: IPhone SE 2nd generation
    Device Operating System: Latest
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: Keep crashing when open the app; after Marvel logo shows, the game crashes. I also uninstall and install it again and to reset my phone, but it didn’t help. Please resolve this problem.
  • johnlaw3742johnlaw3742 Posts: 164
    edited July 2020
    JohnLaw3742
    iPhone X
    ios 13.5.1
    started out happening only on wifi but now
    crashing on both wifi and cellular
    latest game version 27.2.0
    Game is crashing upon opening.
    edit- I was able to get back in by turning on/off airplane mode, bluetooth and wifi in various orders until I could get back on
    ——
    johnofage
    iPhone 8
    ios 13.5.1
    game ver 27.2.0
    game is crashing when opening only on wifi- connects fine on cellular.
  • Hector_1475Hector_1475 Posts: 1,779 ★★★★★
    In-Game Name: Hector-278
    Device and Model: iPhone 11
    Device Operating System: iOS 13.5.1
    Cellular or WiFi: WiFi
    Game Version Installed: the latest one
    Description of the Issue: The game just won't open at all. It keeps crashing as soon as I open the loading screen
  • Diamante1999CDiamante1999C Posts: 11
    In-Game Name: Diamante1999C
    Device and Model: iPhone 8 plus
    Device Operating System: ios 13.5.1
    Cellular or WiFi: bot
    Game Version Installed: 27.2.0
    Game Mode: start game
    Description of the Issue: the game crash in open marvel screen
  • Corby11Corby11 Posts: 170
    IGN Corby11
    Device IPAD 6th Generation
    Software version 13.5.1
    Game version Latest
    On opening app Kabam screen appears momentarily then game immediately shuts down
  • kamrul007kamrul007 Posts: 1
    Game crashes immediately after its opened.

    In-Game Name: Kamrul007
    Device and Model: IPhone XR
    Device Operating System: 13.4.1
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: Game crashes immediately after it shows marvel logo.
  • QchpoQchpo Posts: 4
    In-Game Name: Nomad Vǫrðr
    Device and Model: iPad (6th generation)
    Device Operating System: iOS 13.5.1
    Cellular or WiFi: WiFi
    Game Version Installed: the latest one
    Description of the Issue: The game just won't open at all. It keeps crashing as soon as I open the loading screen
  • Mustafatehi2007Mustafatehi2007 Posts: 41
    edited July 2020
    mustafatehi2007
    iPad mini 4
    iPadOS 13.5.1
    Latest version Mcoc
    WiFi
    The game doesn’t open at all, the marvel logo comes and then the app crashes, sometimes the loading screen comes but the internet symbol shows even when the internet is working perfectly fine and then crashes. I even tried restarting my iPad a couple times but the app keeps crashing.
  • SnurrisSnurris Posts: 428 ★★★
    In-Game Name: Snurris
    Device and Model: IPhone XS max
    Device Operating System: 13.5.1
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: Can’t run the game at all. After Marvel logo shows, the game crashes. I tried to uninstall and install it again and to reset my phone, but it didn’t help.
  • FolksdefenderFolksdefender Posts: 10
    Game crashes immediately after its opened.

    In-Game Name: Folk’s Defender
    Device and Model: IPhone SE
    Device Operating System: 13.5.1
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: Game crashes immediately after it shows marvel logo.
  • Mustafatehi2007Mustafatehi2007 Posts: 41
    AmWhoIam said:

    here4now
    Galaxy s8, android version 9
    Current game update from today.
    Let me in to exhaust energy in aq and then wouldn't let me back in game.
    even though I find it pointless at this point.
    Tried both with wifi and cellular data.

    Bro, this is for iOS not android
  • SombomanSomboman Posts: 1
    In-Game Name: SomboMan
    Device and Model: IPhone 11
    Device Operating System: Latest
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: When trying to open the game, it immediately crashes and returns to the home screen after the Marvel logo. I tried to uninstall and install it again and to reset my phone, but it hasn’t worked. I’ve tried on WiFi and on data but same result.
  • 9VH9VH Posts: 3
    Kabam - please work to fix this quickly. I am soon experiencing - how shall I put it - withdrawal symptoms! The crash starts from the moment I tap the App Icon to load the game - it just blanks out.

    IG Name: 9VH
    iPhone 11
    IOS 13.5.1
    Game version = latest one.
    4g, WIFI
  • TomSawyer2112TomSawyer2112 Posts: 1
    In-Game Name: TomSawyer2112
    Device and Model: IPhone 11 & IPad Pro 2020
    Device Operating System: Latest
    Cellular or WiFi: Both WiFi and Cellular
    Game Version Installed: Latest version
    Description of the Issue: When trying to open the game, it immediately crashes and returns to the home screen after the Marvel logo.
  • DBGMDBGM Posts: 16
    edited July 2020
    Like everyone else, game crashing immediately upon launch. Using iPad Pro 9.7". Was working fine just last night. Had the latest version of the game. Only changes made since were delete and reinstall, update from old latest iPad OS to newest latest version (I think it went up by 0.01? lol), still the same issue after that and multiple hard resets, etc.

    REALLY annoying

    OH and always wifi, never cellular.
  • DeepInTheHoleDeepInTheHole Posts: 13
    In-Game Name: jomico
    Device and Model: IPad Pro and iPhone 6s Plus
    Device Operating System: 13.5.1
    Cellular or WiFi: WiFi
    Game Version Installed: Latest version
    Description of the Issue: Can’t run the game at all. After Marvel logo shows, the game crashes. Restarted devices and deleted + reinstalled but nothing worked.
  • __QB2018____QB2018__ Posts: 14
    Looks like this is an IOS apple problem as there is breaking news that apps are crashing everywhere on apple devices
  • InteristAtiInteristAti Posts: 5
    Ultra Red Boy
    iPhone XR
    i.OS 13.5.1
    MCOC 27.2.0
    Wifi
    1 Game closed itself immediately after start.
    2 App removed.
    3 Phone turned off.
    4 Restart mobile after few minutes.
    5 App reinstall
    6 go to 1
  • JuliusVTJuliusVT Posts: 46
    In-Game Name: JuliusVT
    Device and Model: IPhone 11
    Device Operating System: 13.5.1
    Cellular or WiFi: Both WiFi and Verizon Wireless
    Game Version Installed: Latest version
    Description of the Issue: Can’t run the game at all. After Marvel logo shows, the game crashes. I tried to uninstall and install it again and to reset my phone, but it didn’t help.
  • BazahaildancnBazahaildancn Posts: 198
    BUTCHER's CUT
    iPhone XR
    i.OS 13.5.1
    MCOC 27.2.0
    Wifi
    1 Game closed itself immediately after start.
    2 App removed.
    3 Phone turned off.
    4 Restart mobile after few minutes.
    5 App reinstall
    6 go to 1
  • BazahaildancnBazahaildancn Posts: 198
    IPhone 7
  • YodapeteYodapete Posts: 2
    Same issue as everyone else....game crashes instantly on launch.
    Yodapete
    6th gen iPad on wifi
    iOS 13.5.1
  • Strike_firstStrike_first Posts: 2
    Gamer tag - strikefirst
    iOS 13.5 iPhone 8
    See Marvel logo then game crashes, can’t log in at all.
  • Iphone 7 plus
    Cell and Wifi
    IOS 13.5
    Marvel logo and crash, can´t log in.
    game Tag- Shrek.bc
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