[Android] Lag, Crashing and Performance Investigation

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Comments

  • KrabhimcocKrabhimcoc Posts: 3
    In-Game Name: Krabhi
    Device and Model: OnePlus 6T
    Device Operating System: ANDROID 10
    Cellular or WiFi: Wifi
    Game Version Installed: 26.1.0
    Game Mode: Arena/Event quests

    The game freezes up and cuts to a black screen and I have to restart game.Happens most of the time I play 5-10 rounds of arena or spending more than half hour in event quests.
  • FF10FF10 Posts: 214 ★★
    Device: Samsung Galaxy A70
    OS : Android 10.0
    Cellular or WiFI: Either
    Game version: Latest Version
    Game mode: In every mode the game throws me out mid fight. My connection is stable and working fine for everything else yet the red icon pops up on the right side every fight. Please fix this asap Kabam. The game is unplayable at the moment.
  • grayoskullzgrayoskullz Posts: 1
    Username: THA R3AP3R
    Device: Samsung Galaxy A70
    Operating system: Android 10.0
    Cellular or WiFI: Both
    Game version: Up to date to march 30th 2020
    Game mode: literally everywhere
    Issue: towards the end of the fight i get the disconnected sign popping up on my bottom right corner, fight finishes then i get the "Lost connection" message. Happens every fight, everywhere, and on every network. LTE, wifi, 4G cellular. Literally unplayable due to losing all of my champion health every fight.


  • FF10FF10 Posts: 214 ★★
    It seems the game is not compatible with Galaxy A70 now after the Android 10 update. If someone from Kabam could comment it would be really helpful.
  • MrPadzMrPadz Posts: 4
    In-Game Name: MrPadz
    Device and Model: Sony Xperia 5
    Device Operating System: Android 10
    Cellular or WiFi: Unsure but believe both.
    Game Version Installed: 26.1.0
    Game Mode: All modes. General fight bug.
    Description of the Issue: Since latest update, champion will occasionally dash forward and attack even though block held. Checked autofight not engaged. Phone is new and not damaged and I've been playing for years so know it's not something I'm doing. Only happens briefly then back to normal, but could end up losing fights because of this. Similar to previous bug where champion would rush forward after S3, but can't figure out what the trigger is in this case.
  • FossilfishFossilfish Posts: 1
    Username: Fossilfish
    Device: Samsung Galaxy A70
    Device Operating system: Android Version 10
    Cellular or WiFI: Both
    Game version Installed: v26.1
    Game mode: All Game Modes and Menus
    Issue: In every part of the game whether in fights or menus, there are connection issues every couple minutes that generally lead to a disconnect. In the final AQ day this week, I had to redo four of my fight.
  • RafboldoRafboldo Posts: 3
    Username: Rafboldo
    Device: Xiaomi Redmi Note 8
    Device Operating system: Miui 11
    Cellular or Wifi: both
    Game Version: v26.1
    All game modes:
    Sometimes the games run smoth, sometimes very slow. I have a 200mb internet connection. All games from play store runs on my device. Except this **** game! Kabam don't care about player. Kabam only provide suport to ios players. 5 year and we have same ****. If we can change graphics options, we don't have all this troubles. But kabam don't care about us, so **** kabam, **** the moderate! I hate this game, i hate you all and you deserve death for be incompetent
  • Pro21Pro21 Posts: 23
    Device: Samsung Galaxy A70
    Operating system: Android 10.0
    Cellular or WiFI: Both
    Game version: Up to date to march 30th 2020
    Game mode: literally everywhere
    Issue: towards the end of the fight i get the disconnected sign popping up on my bottom right corner, fight finishes then i get the "Lost connection" message. Happens every fight, everywhere, and on every network. LTE, wifi, 4G cellular. Literally unplayable due to losing all of my champion health every fight.
  • CanniballospsiCanniballospsi Posts: 10
    edited April 6
    I have the same problems with my Samsung A70 after the last android update.In every single fight the connection is lost and I have to restart the game. Soooooo annoying. Its impossible to play the game .
  • CanniballospsiCanniballospsi Posts: 10

  • CanniballospsiCanniballospsi Posts: 10

  • CanniballospsiCanniballospsi Posts: 10
    The following pictures are from the uncollected. I very plaied this fight 4 times...this sentry is always alive...al the time the game is losing the connection an I lose the half life of my champion...this is realy ridiculous
  • CanniballospsiCanniballospsi Posts: 10

  • CanniballospsiCanniballospsi Posts: 10

  • CanniballospsiCanniballospsi Posts: 10

  • CanniballospsiCanniballospsi Posts: 10

  • LiongrisLiongris Posts: 6
    Username: liongris
    Device: Samsung Galaxy A70
    Device Operating system: Android Version 10
    Cellular or WiFI: Both
    Game version Installed: Version 26.1
    Game mode: All Game Modes and Menus
    Issue: It keeps throwing me out for connectivity issues. Although i have full bars, have tried with wifi and cellular. Its the same. Cant progress in act 6 have tried multiple times (and questing in general), cant do arena, and in aw I got thrown out for that reason and gave a kill.(its off season but still) the game is unplayable. Need a fix quickly before the season and next aq, wont survive with these ''conetion issues". Thanks in advance
  • montiburns1montiburns1 Posts: 33
    FF10 said:

    I request every Galaxy A70 owner to submit tickets. We need to get a response. We are going to miss alot of rewards like this.


    I fear this will harm my alliance as well so it's not only individual rewards.
  • montiburns1montiburns1 Posts: 33
    Kabam, Samsung A70 users need to hear from you asap.
  • PROG73PROG73 Posts: 47

    Samsung Galaxy A70
    Operating system: Android 9
    Cellular or WiFI: Cellular
    Game version:
    Game mode: literally everywhere
    Issue: Cannot get into game when on cellular and now cant update game due to issues with samsung A70 on Android 10
  • Pro21Pro21 Posts: 23
  • montiburns1montiburns1 Posts: 33
    IGN montiburns1
    Device Samsung Galaxy a70
    Operating System: Android 10
    Cellular or WiFI: Both
    Game version Installed: Version v26.1

    So again. Alliance war, got disconnected mid fight and was able to complete it right after but red icon popped up again at the end and in the next fight.

    @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos please say something






  • LosisbheLosisbhe Posts: 8
    Alright lads, seems like us a70 users are getting scammed out of our rewards! If not, and kabam is working on a fix, at least tell us, so we dont have to worry about this anymore.
  • FF10FF10 Posts: 214 ★★
    Not a single response from anyone. Game has been out for 1 week now for us Galaxy A70 users. Should we go and buy an Iphone now ?
  • Izze_KingIzze_King Posts: 173

    In-Game Name: Ruhann
    Device and Model: Samsung Galaxy S5
    Device Operating System: 6.0.1
    Cellular or WiFi: Both
    Game Version Installed: 25.0.1
    Game Mode: In which game mode did the error occur? Event Quests and Arena.
    Description of the Issue: I keep throwing heavy attacks out of nowhere and while it sometimes benefits me :smiley: , it mostly causes opponents to intercept and win the match with me having little to no control of the situation.

    Is your phone on the charger when this glitch happens? If so it may be cause by static. I had a similar problem with my phone and removing it from the charger while playing seems to have fixed the problem. Let me know if this helps.
  • ApaoshaApaosha Posts: 37
    Ingame-Name: Angra Mainyu
    Device: Galaxy A80
    Android 10
    Cellular or wifi: mostly cellular
    Game Version: latest
    Description:
    No network connection after every 1-2 minutes.
    This happened in Questing and Arena
    Maybe because i'm on my way to work and have to use cellular but the my connection is working. Did some Testung with other apps and everything seems fine. Another issue is the screen Login in game. This happens from time to time. I can't Blick anything inside the game but i can get back to my Homescreen. The game needs a restart afterwards. Hope you get that soon.
  • Dazzler7Dazzler7 Posts: 12
    Device: Samsung Galaxy A70
    OS : Android 10.0
    Cellular or WiFI: Either
    Game version: Latest Version
    Game mode: In every mode the game throws me out mid fight. My connection is perfectl fine and working fine for all other things and yet the red icon pops up on the right side every fight. Please fix this asap Kabam. The game is unplayable at the moment and we have aq start today
  • aleyianaleyian Posts: 7
    ingame-Name: aleyian
    Device: Galaxy A70
    Android 10
    Cellular or wifi: on both
    Game Version: 26.1 (latest)
    Description:
    Network connection error iteration after every 1-2 minutes result in bad experience in playing.
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