Accidntally sold my Rank 5, 4star Ultron, so sad..

Dear Kabam,l in charge，，, recently on 18 Aug 2017, 2339 hours, I just rank up my 4,* Ultron to rank 5. But around 5 minutes later, I mis-clicked the sell champs instead of checking ultron,'s info, I had been saving to rank up Ultron for about 2 years,, really hope ,Kabam would consider to recover my R5 4* Ultron, would really appreciate it coz I have b playing this game for more than 3 year, thank you so much, Kabam. Hope u read this.
Rest regard, ,awhowho

Comments

The1_NuclearOnion

There is another popup you have to continue through to actually sell. It comes up and gives you all the things you'll get for selling them and then asks again if you want to sell.
It isn't just a matter of accidentally clicking the sell instead of info.

That said, that sucks that you sold him. I have a 5/5 Ultron and he is my favorite overall champ still.

SpiritOfVengeance

There is also a tick box to make sure you do no want to see that second warning ever again so he or she probably ticked it off a while ago.

Sungj

Email kabam directly there has been cases where they have given back accidentally sold champions

Ahwhowho

Maybe I know where is the email I should write too? Ultron took me very Long to R 5。please n thank you so much.

IAmNotUrMom

Ahwhowho wrote: »

Maybe I know where is the email I should write too? Ultron took me very Long to R 5。please n thank you so much.

This is the forums and not the right place to handle it. You have to contact support through the game.

FAL7EN

Maybe they'll give you a 4* classic ultron

Appleisgod

Game hasn't even been out for 3 years

SpiritOfVengeance

@Appleisgod Good catch

Ja55

Kabamalicious wrote: »

There is also a tick box to make sure you do no want to see that second warning ever again so he or she probably ticked it off a while ago.

That's not true. The tick box removes the first warning. You still have to hit sell twice.

Vossler77

First off the game as not been out for 3 years. Contact support they can reverse the sale but will need to get back the Iso-8 gold and shards you got from the sale

stak

Kabamalicious wrote: »

There is also a tick box to make sure you do no want to see that second warning ever again so he or she probably ticked it off a while ago.

Nope. Even if he did check that box a while ago there is still another menu that pops up when you try to sell a champ where it shows you what you will receive for selling the champ and it makes you click confirm or cancel and there is no way to check any box on that screen.

Kabam Zibiit

We don't discuss individual account here on the forums, so I'll be closing this thread.

That being said, you can get in contact with our Customer Support Team through the game by clicking on the Gear icon in the top-left portion of the screen, then scrolling down the screen and clicking on the button labeled "Support"