The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Been having connection issues

I've started having connection issues recently. At first I thought it was to do with the battery level of my phone, but it's also been happening at over 80% charge. It has usually happened after 20 or so minutes of playing the game.

Device: Huawei Honor 9

OS - Android version 9

It's been when I've played the game on Wi-Fi.


  • Hey Jezza1997, there are many devices capable of running the game and there are many different factors which can cause issues like this to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about connection issues, we created dedicated threads for iOS and Android users. You can find the relevant thread for Android users at the link below.

    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to that discussion by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
This discussion has been closed.