Android users

serNICK99serNICK99 Member Posts: 12 ★
in Bugs and Known Issues
I have two devices, one Android, one iOS. The game in the iOS is working fine, the game in my android device isn't even loading. What is happening?

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey serNICK99, I'm sorry to hear you're unable to access the game on your Android device.

    Firstly, please ensure your device meets the minimum Operating System requirements, located HERE. If it does, please try the troubleshooting steps below in an effort to resolve this issue.

    - Android Troubleshooting

    Additionally, please take a moment to share your feedback in the dedicated thread for Android users below by providing the details outlined in our Bug Report Template.

    - Android Lag and Performance Issues Thread

    The feedback we receive in that thread is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.
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