Old account went missing

ArkhamButcherArkhamButcher Member Posts: 129 ★
in Suggestions and Requests
So,I made a new account a couple of years back(2 if I remember correctly) to see how fast I could progress.It was linked to my Google Play account..Due to trash 4*s(DPXF,Carnage,Black Bolt),I left the account.But when I tried to login this morning it restarted the game for me.Any help would be appreciated.The name of the account was Cyttorack.

Comments

  • polverine15polverine15 Member Posts: 191 ★
    After a period of inactivity they deactivate the acct I do believe. 2 of my kids started accts and stopped playing, now their accts don't even have their in game names, but the champs can still be seen since I friended them
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey ArkhamButcher, I'm sorry to hear you're unable to access your account.

    Unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with issues like this. Therefore, I recommend reviewing THIS article and reaching out to our Support Team if you require further assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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