Can't text!

Futurama12èFuturama12è Member Posts: 2
in Bugs and Known Issues
For some reason I can't text any of my friends not any of them I can't text on global alliance war and more if u can help please help me

Comments

  • SummonerB2SummonerB2 Member Posts: 556 ★
    CHat ban
  • Futurama12èFuturama12è Member Posts: 2
    SummonerB2 wrote: »
    CHat ban

    What is chat ban?
  • Kabam PertinaxKabam Pertinax Moderator Posts: 327
    Hi there! Sorry to hear you’re having an issue with the in game chat. While this could possibly be a bug, it is more likely you have received an in game chat ban. We do have moderators reviewing in game chat as well as reports made by other players.

    Chat bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as: profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in game chat ban will affect every area of chat including private, global, alliance, etc…

    The moderation team does not have access to in game accounts, therefore we are unable to verify if this was in fact a chat ban or not. For account specific issues, please contact the support team as they will be better equipped to advise in this situation. For the above reason, this thread will be closed.
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