My uncollected title is despair?

I'm playing this game aroun 1yr, 2 months back i have become uncollected 😎 ill get a break for some days n recently i login to game and im not uncollected anymore how? Is a some kind of theory? if ur not playing consistently you'll losing ur progress or its just a bug? Plizz help

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SummonerNR

If you used illegal methods, Mods, Merc's, acct sharing, etc, they could reove that Uncollected status from your acct.

(now, of course you didn’t, but just saying)

Kabam Zibiit

Sorry to hear about this. For account-related issues, our Support Team would be the best equipped to help you look into things.You can reach them from the game's home screen by clicking the ear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".

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