Summoners, we are aware of some issues currently affecting Dungeons, and possibly other parts of the game. We are working to resolve this as soon as possible, and will address the knock ons when we are sure this is all resolved.

Uncollected title not appearing

Hey! I recently become uncollected and now, after about a week my uncollected title is not available and also the monthly uncollected event is locked.
Though i have access to my uncollected calendar and crystals.
Whats the reason for this to happen?


  • Player_SlasherPlayer_Slasher Posts: 32
    Kabam Support should help you
  • EinfachSo said:

    Maybe you cheated :#

    No i didn't. But yeah i was banned for a week. I didn't cheat for sure!
    My alliance members told me that i was banned bcoz of using vpn and also i completed the whole chap3 and 4 in one day and ig thats why kabam suspected me and banned bcoz i was using vpn
  • Player_SlasherPlayer_Slasher Posts: 32
    Using vpn is not against ToS. Here's an old post from 2018.
    You must have been banned for a valid reason, were you using mods or an emulator? Did you say something wrong on any chat? Kabam ain't good on a lot of things but they're pretty sharp with bans
  • Hey there, for account-specific question, our Support Team would be the best equipped to look into things for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
This discussion has been closed.