Can't use 2015 rank up gem if you have same class 2016 rank up gem

I got 2 2015 science r4 gems and 1 2016 science r4 gem. I wanted to rank 4 my luke cage by using 2015 rank up gem but in rank up window it does not show option of using 2015 rank up gem. It show catalysts and 2016 rank up gem

Comments

SummonerNR

A known problem, they are working on a long-term solution.

In meantime, open a Support Ticket and ask them to apply the desired Rankup Gem for you.

Kabam Zibiit

Hey there, the team is aware of this issue and is working on resolving it. In the meantime, you can reach out to our Support Team by clicking the gear-shaped icon in the top-left corner of the game's home screen and then scrolling down to the button labeled "Support".

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