Got Very big problem Kabam and its your problem...

MiStaLovaMiStaLova Member Posts: 942 ★★★
in Bugs and Known Issues



I want use for him 2015 gem, but kabam says nah you dont just use 2016 gem 🤣😅🤣😅🤗😁

Comments

  • JagtittarJagtittar Member Posts: 18 ★
    Get help from support if you can. They'll ask irritating questions until you give up, but hey give it a try
  • MiStaLovaMiStaLova Member Posts: 942 ★★★
    Nope ill wait for Old man Logan and rank him and then cyclops it will bee faster haha
  • AzKicker316AzKicker316 Member Posts: 2,514 ★★★★★
    I had that exact same problem when I wanted to use 2015 gem on SL. I contacted support and they helped me relatively quickly.
  • Duke_SilverDuke_Silver Member Posts: 2,421 ★★★★
    Yeah if it’s important to you then definitely contact support. I had a mystic rank up gem expiring in 24 hours (that I couldn’t use since it wasn’t 2015) and they managed to fix everything up really well.
  • Chacha888Chacha888 Member Posts: 50 ★
    Just use the 2016 gem and contact support immediately. They will refund the gold, remove the 2015 gem and restore the 2016 gem relative fast, within 24 hrs iirc.


  • Kabam MiikeKabam Miike Moderator Posts: 8,268
    This is a bug that will be fixed in the next release.
This discussion has been closed.