account banned

Hi, I just want to know why my account was banned. I played today normally before the maintenance, but after this, i got a ban.
thx.

Comments

DNA3000

Hi, I just want to know why my account was banned. I played today normally before the maintenance, but after this, i got a ban.
thx.

No one here can address this question, including the moderators and the developers. You'll have to open a ticket with support. Anecdotally, they aren't always helpful, but they are all there is. You can't post personal account details for your own or anyone else's account, and the moderators won't discuss account actions either.

In general, people are getting banned for using emulators or mods, account piloting (where someone else logs into your account and plays it), the use of bots, participation in various fraudulent activities (including buying units from any source other than direct in-app purchase) or other violations of terms of service. Kabam stated a while back in an interview that they were going to be stepping up enforcement activities to stop these kinds of activities.

Kabam Rose

Due to the fact that we are unable to assist, I am going to direct you to contact support and close this thread .

From the Main screen, tap the grey gear icon in the top left corner of the screen. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, touch the button that states, “Need more help? Contact us” to submit a support ticket.