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Not receiving incursion rewards?

TP33TP33 Member Posts: 1,773 ★★★★★
in Bugs and Known Issues
I know there have been bugs where people have been kicked out of and locked away from incursions but when I started an incursion I had 1.8k 4* shards, I thought that if I did sector 6 zone 6 I’ll get to my next crystal so I did an incursion. We concluded the incursion and afterwards I went to open my crystal and I STILL had 1.8k shards! I then checked my artifacts and they were the EXACT same as before, same with the gold and 5* shards
I now can’t do another run and get the rewards. There must be some sort of bug here and I’d like to get my rewards back!


As you can see it says I’ve done it but I haven’t received the rewards! WHATS GOING ON KABAM?

Comments

  • TP33TP33 Member Posts: 1,773 ★★★★★
    TL;DR. I didn’t get my incursion rewards and it seems I never will
  • KevanproGKevanproG Member Posts: 308 ★★
    edited April 2020
    It's auto claimed did u not see ur gold or shards go up
  • TP33TP33 Member Posts: 1,773 ★★★★★
    Nope, the shards gold and artifacts remained at 1.8k from start to finish
  • KevanproGKevanproG Member Posts: 308 ★★
    Weird might have to use kabam support ticket
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    We cannot access account information in order to verify rewards from the forum. Please reach out to support via the in-game link.
This discussion has been closed.