Not receiving incursion rewards?

I know there have been bugs where people have been kicked out of and locked away from incursions but when I started an incursion I had 1.8k 4* shards, I thought that if I did sector 6 zone 6 I’ll get to my next crystal so I did an incursion. We concluded the incursion and afterwards I went to open my crystal and I STILL had 1.8k shards! I then checked my artifacts and they were the EXACT same as before, same with the gold and 5* shards
I now can’t do another run and get the rewards. There must be some sort of bug here and I’d like to get my rewards back!

As you can see it says I’ve done it but I haven’t received the rewards! WHATS GOING ON KABAM?
I now can’t do another run and get the rewards. There must be some sort of bug here and I’d like to get my rewards back!

As you can see it says I’ve done it but I haven’t received the rewards! WHATS GOING ON KABAM?
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