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Nearly 48 hours and my ticket hasn’t been assisted by any kabam member
Superman_Blue
Posts: 120 ★
Been nearly 48 hours and Kabam members still haven’t reached out to help me with the ticket I put in. Yet I wrote a second ticket telling them I didn’t receive any help after more than 24 hours and gave my ticket number and they responded to that ticket fast and said basically I already have a ticket open and someone will help me. Yet here I am nearly 48 hour with absolutely no assistance. And they say someone will help within 24 hours. Hate to write about it here but kabam won’t help me with a very stressful issue.
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Please allow up to 72 business hours for the Support Team to respond. Follow up with the original support ticket as creating new ones may cause a delay. Thanks!