**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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The game keeps freezing up

Donrey422Donrey422 Posts: 40 ★
in Bugs and Known Issues
I'm not sure if this is only happening to me but the game keeps freezing up badly. It happened a lot whenever I've to move from one part of the game to the other. Also whenever I do a heavy attack it freezes for like 2 seconds and then it gets all wacky. Is anyone else experiencing this?

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    GinjabredMonstaGinjabredMonsta Posts: 6,454 Guardian
    What make and model of phone are you using? Device could be getitng old.
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    Donrey422Donrey422 Posts: 40 ★
    Note 9 with all the updates current. It's not my phone.
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    Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    Maybe try redownloading the game?
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    Donrey422Donrey422 Posts: 40 ★
    I'm pretty sure I I have done everything I can do from my side. Uninstall and reinstall. Clear my phone from cache even hard reboot my phone. So I'm pretty sure is not from my end.
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    Donrey422Donrey422 Posts: 40 ★
    I'm contemplating getting an iPhone but it's really sad that the only reason is cuz of the game. I actually don't like iPhones myself. I used to be an iPhone user till I got into Samsung. I want to get the legend title. I have tried 6 time for it and I can't get the time down. The loading time kills the run.
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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey guys, there are many devices capable of running the game and there are many different factors which can cause freezing to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about issues like this, we created dedicated threads for Android and iOS users. You can find the relevant one for Android users at the link below.

    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to that discussion by providing the information outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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