Need payment help

VampVamp Member Posts: 25
Purchased the black panther deal and didn't recieve units or items from the bundle but the funds have come out of my account? I've raised a ticket but still not resolved?

Comments

  • QuikPikQuikPik Member Posts: 815 ★★★★
    Did you try restarting the game? Force close and reopen it.
  • VampVamp Member Posts: 25
    Yeah tried that hasn't worked
  • Kabam RoseKabam Rose Moderator Posts: 529
    Hi Vamp, you can contact our Support Team by clicking HERE.

    Alternatively, if you would prefer to contact them from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.

    If you receive a response which you feel doesn't address your concerns, simply respond to the email to request further help.

  • SpideyFunkoSpideyFunko Member Posts: 21,948 ★★★★★
    hope you get your stuff
  • VampVamp Member Posts: 25
    Submitted my claim hopefully gets resolved.
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