Not getting the uncollected title

I completed Act 5 chapter 2 but still I'm not getting the uncollected title in my game mail . Though I'm getting grandmaster crystal and all but I'm not able to play uncollected event quests. It's still showing that 'Complete Act 5 chapter 2 to unlock this event ' .Can anyone help me out ?
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You need to be at level 40 or above to play Uncollected EQ.