**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

2 open support tickets and ZERO responses

The game crashes are beyond ridiculous at this point. I get it, Kabam is having issues and they're working on them. Where is the customer support? I have 2 open tickets from July 22nd. The auto response states they will be addressed within 24 hours. I have yet to hear back. Game not working is one thing, horrible customer service is another.

This seriously better be the best compensation package ever. I'm in several alliances as I have 3 accounts. 2 of them are high performing alliances with several whales. They're all talking about quitting.

Comments

  • DarthPhalDarthPhal Posts: 1,064 ★★★★
    Lol like everybody in the game hasn’t submitted tickets this week. I’d guess they’re a little backed up right now.
  • The Support Team works to get back to everyone as quickly as possible, but theymay be experiencing a higher than normal volume of tickets at the moment and looking into an issue may take some time as well. They will get back to you as soon as they can and as soon as they've had enough time to look into your issue.
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