Paid but didn't received items.

So I purchased Cavalier daily special but didn't got any items from it! My money is gone but offer is still in unit store and items aren't added to my account! I already sent message to support team but anyway wanted to post about my problem there too.

Comments

Thicco_Mode

only they can help u. we can't do much here

Renaxqq

And if they are going to help me(they must) then how exactly I'm going to get these items? Through game mail as claimable items?

Thicco_Mode

And if they are going to help me(they must) then how exactly I'm going to get these items? Through game mail as claimable items?

either that or directly put it in your account

Thicco_Mode

And if they are going to help me(they must) then how exactly I'm going to get these items? Through game mail as claimable items?
either that or directly put it in your account

I assume it's the latter

Renaxqq

Ok. Thanks. Hope they fix this issue soon...:(

Renaxqq

@Kabam Miike wanted to ask how long I need to wait for fix? How to prove that I really purchased cavalier daily special and didn't got any items from it? When I sent message to support team I sent this(it is in latvian language but what else I can show you)

Renaxqq

@Kabam Miike Issue fixed! Thanks!:)

Kabam Ahab

Glad to hear that the Support Team was able to resolve your issue. As this has already been resolved I am going to go ahead and close the thread.