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Migrate Google Play Game account to Kabam ID.

fantombeastrayfantombeastray Posts: 17 ★
edited August 2020 in Suggestions and Requests
Hii @KambamCEO @Kabam Miike @Kabam Lyra @Kabam Zibiit @Kabam Vydious @Kabam Porthos

I am playing MCOC from 8 Mar 2017.
The issue is that now I have purchased iPhone 8 max and my MCOC game data is connected with Google Play account and now I want to migrate that google play data to Kabam ID.

This is what I have tried :

1) Load game with Google account
2) Than Logout from Loging option
3) And from main welcome screen just taped middle of screen so that game can load with local data ( which is my google account data )
Main Screen

4) than i go to login option screen and created new Kabam account
5) but in account creation success it shows that ACCOUNT ALREADY LINKED Do you want to log in with this account

6) When i press YES Button it simply create new game from LV 1
7) and When i press CANCEL Button it just dismiss the dialog and do nothing

Also, I have Been through :

http://kabam.force.com/PKB/articles/en_US/FAQ/Account-Registration
http://kabam.force.com/PKB/articles/en_US/FAQ/Account-transfer-between-devices
but no help :neutral:

So @KambamCEO @Kabam Miike @Kabam Lyra @Kabam Zibiit @Kabam Vydious @Kabam Porthos
Can we have a simple way to Transfer our game data to Kabam ID because I have already created 9 Gmails so that I can sync my Google Play Account data to my Gmail but now all of them are saved with Lv 1 data so I do not have a choice but to create a new Gmail account but google blocked my phone number for creating so many accounts and now I am not able to create a new account?

NOTE : This is my different account, created just for this post.

Comments

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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey fantombeastray, unfortunately, we don't have access to in-game accounts here in the Forums and are unable to help with issues like this. Therefore, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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