Customer support

Your customer support sucks! 3 messages sent and the same 3 bot replies followed. For an $800 million company you could at least have a human respond and help resolve gameplay issues in a reasonable manner. And you expect us to continue to pay money for this?!?! Clearly a flaw in your business plan

Comments

  • HENRY40087HENRY40087 Member Posts: 92
    Need to buy some ISO-8 on promotional offer to upgrade my characters. Is it possible to offer a deal to buy some ISO-8.
  • edited January 2018
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  • Agent6VENØMAgent6VENØM Member Posts: 2
    I accidentally purchased the wrong crystal. I wassaving up for the spiderverse crystal andin a hurry accidentally purchased the nick furry crystal can u help me please.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Agent6VENØM, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this. Therefore, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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