Wifi

Pedros

Hello everyone. The game has not connected via for a month Wi-Fi connections, remains steady on the loading page and the red icon at the bottom right flashes. Instead, the game works via data connection. What could be the cause? I don't think it's a problem with my phone because it goes so fast.

Pedros

I always have to uninstall and reinstall the game

Kabam Porthos

Hey Pedros, I'm sorry to hear your having this issue. There are many devices capable of running the game and there are many factors which can cause connection issues to occur.

In an effort to resolve it, I recommend going through the troubleshooting steps in the relevant article below.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please share your feedback in one of the following dedicated threads by providing the details outlined in our Bug Report Template.

- iOS Lag and Performance Issues Thread
- Android Lag and Performance Issues Thread

The reports we receive in those threads are used to help us make future improvements to the game.

Thank you very much in advance for your help!