How do I find out what my original player name was?

DarkEternityDarkEternity Posts: 379 ★★★
So I need to find out what my original playername is for my support ticket but I have no idea how to find that. I made my account around 5 years ago but left after like a week of playing, I came back a little less than 2 years ago and changed my name to “Dark Eternity”. It’s not like I ever thought I would need my original playername, so does anyone know how to solve this?

Comments

  • DoubleDeltaDoubleDelta Posts: 1,956 ★★★★
    Dont think theres a way - might need to just put the oldest one you remember, any purchases you made and just hope they can do something about it
  • SolswerdSolswerd Posts: 1,779 ★★★★

    So I need to find out what my original playername is for my support ticket but I have no idea how to find that. I made my account around 5 years ago but left after like a week of playing, I came back a little less than 2 years ago and changed my name to “Dark Eternity”. It’s not like I ever thought I would need my original playername, so does anyone know how to solve this?

    I don't know if there is a solution. They ask for your original player name as a security measure to ensure they are dealing with the actual owner of the account. Because of that, they do not really provide a way to find that information.
  • DNA3000DNA3000 Posts: 11,766 Guardian

    So I need to find out what my original playername is for my support ticket but I have no idea how to find that. I made my account around 5 years ago but left after like a week of playing, I came back a little less than 2 years ago and changed my name to “Dark Eternity”. It’s not like I ever thought I would need my original playername, so does anyone know how to solve this?

    Did you ever take a screenshot of your gameplay? If so, it might be in one of those.

    If you don't have a record, Kabam won't tell you and the game won't tell you, for the reasons @Solswerd mentions.
  • TimeGenesisTimeGenesis Posts: 443 ★★★
    This requirement is d silliest of all. Everything on the validation can be tracked google play / ios. location would be obvious.
    Username can only be if you took ss / vid a long time ago OR u have signed up for newsletters
  • DarkEternityDarkEternity Posts: 379 ★★★
    Well sounds like Kabam likes to screw people over with this question lmao, I’ll just put in my current one and see what happens
  • LeNoirFaineantLeNoirFaineant Posts: 6,661 ★★★★★
    I think it's because some people buy accounts, in which case they would have no way of knowing what the original name was.
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